Accusol offers spotCRM, a Customer Relationship Management (CRM) solution to business organizations who want to widen their customer base and increase business revenues. We are one of the leading players in this domain and through spotCRM, we fulfill business development and management needs of SMEs in different industry verticals.

Key Functionalities

spotCRM is versatile CRM solution, which helps you efficiently manage your marketing/sales resources and enhance client satisfaction so that you get higher return on your investment .This generic CRM software completely automates your business, right from lead generation to after-sales management. Following are its key functionalities:

  • Dashboard - It is a user-friendly and interactive interface that gives you dynamic view of all the marketing data in form of graphs, illustrations, charts and pipelines so that you get true picture of your business. This helps you take right marketing decisions at right time.
  • Marketing Automation - The entire marketing cycle from lead management to market analytics, which also includes indentifying latest customer trends, is automated. This helps you to create a broad marketing strategy, which is needed to target and penetrate the right customer base.
  • Sales Force Automation - The sales cycles takes on from the marketing cycle ends. It begins with inquiry management and ends with delivery and after-sales service with prime objective to capitalize on marketing leads in cost-effective manner.
  • Service and Support - This functionality takes care of  post-sales service aspect of your business  cycle to  ensure greater client satisfaction so that they strongly bond with your organization.
  • Productivity Tools - The set of in-built tools raise the productivity of your sales/service team through proper documentation of information in central repository with authorized access and sharing facility across the enterprise  for optimum usage of all marketing/sales resources.


spotCRM is a powerful CRM software, which gives user 360 degree view of customers so that you can shape your marketing strategies to entice more clients and increase your profitability. spotCRM with its powerful functionalities leverages your business in following ways:

  • Efficiently manages marketing /sales resource to increase conversion rates at lesser operational cost
  • Improves client-company interaction with purpose to retain existing clients and add new ones
  • Empowers small sales team to comfortably manage large customer base in efficient manner. This reduces manpower  overheads   and pushes up productivity
  • Helps your marketing team to penetrate deeper into market through various features like lead and contact management to give your business a competitive lead
  • Increases profitability by identifying and targeting most profitable of clients and opportunities, available at any given time
  • Infuses  growth in your  business by building strong relationships with clients so that you reap benefits of  repeat orders from large numbers of happy clients

spotCRM ensures that your marketing strategy is spot-on. This is validated by our long list of satisfied clients who come from different industry verticals like Mining, Manufacturing, Retail, Processing, Hospitality, Chemical, etc.